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Contact Information

Due to the 24/7 nature of the Internet or language and regional time differences, the best way to contact us is by email.


For general inquiries, to submit information, or to make comments use our main email:


For issues regarding an order from our online store, contact us at:

For order inquiries be sure to include your eight digit invoice number, which starts with the letters RC.


To submit photos of chucks or people wearing chucks use our photo page email:

If you are inquiring about a pair of chucks you have, provide photos that show them from all angles, including the heel patch, and any interior labels. We do not make appraisals over the Internet.


To submit information about films or television shows where chucks make an appearance, contact us at:


Our telephone number is (408) 267-9870. Please note that unidentified calls are not accepted and we do not take telephone orders. If you are leaving a message, remember to include your full name and your telephone number for a reply. If your question is regarding an order or credit card charge, be sure to include the date of the transaction and the invoice number if you have one.



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